Frequently Asked Questions

Why do you only ship within the Continental US?

 International shipping can mean many days or even weeks stuck in travel and customs.

While waiting the products may be subjected to a variety of temperatures or conditions that may not guarantee top quality upon arrival.

I care too much about my customers to have them receive substandard products.

How long before I notice results?

My skin care line is a ground breaking probiotic technology drenched in Goat Milk & Kefir formulas that activate your skins acne fighting power without all the toxic chemicals. These products reduce inflammation and calm angry skin with noticeable results in as little as 14 days. The proof is in the testimonies! While each person will have different results according to individual skin issues and how frequently they use the products. Some people will see immediate results and others it will take up to 30 to 90 days to really start noticing lasting change. Remember you are changing your skin’s micro biome! 

What is Goat Milk Kefir?

Scientifically speaking, kefir grains contain a complex microbial symbiotic mixture of lactic acid bacteria and yeasts in a polysaccharide–protein matrix. In simple terms, Kefir is a unique cultured dairy product that’s one of the most probiotic-rich foods on the planet. Its unique name comes from the Turkish work “keif,” which means “good feeling.” This probiotic food contains many bioactive compounds, including as many as 47 strains of good bacteria that help fight against tumors, bacteria, carcinogens and more. For centuries, it’s been used in European and Asian folk medicine due to the wide variety of conditions it’s been known to cure. This nutrient- and probiotic-packed drink holds the key to helping improve many immune and digestive linked health issues. Kefir is made using starter “grains,” which in reality are a combination of bacteria and yeasts that interact with the milk to make the lightly fermented drink.  

Where do you get your Goat Milk from?

We purchase our amazing raw goat milk from Split Creek Farms in Anderson, SC.

How can you tell if the products are working?

You can only tell if these products are working...over time. Be patient! The acids in the Goat Milk & Kefir should noticeably brighten and even out the skin; you will notice pigmentation, freckling, and unevenness lessen over time (key word). You will not necessarily ‘feel’ anything, but skin should be smoother to the touch after a period of regular use.

If at any time your skin appears red, irritated, itchy, and dry stop the use of the product for a few days and amp up your moisture application.

Where do you get your kefir from?

 I purchased heirloom grains from an Amish farmer. I make every small batch of goat milk kefir daily with the raw goat milk I purchase from Split Creek Farms. 

What is so special about Goat Milk and Goat Kefir?

Because they are a nutritional powerhouse for your skin!

They have 8 naturally occurring skin restoring and anti-aging super properties that give you the most bang for your buck:

  • Vitamins & Minerals
  • Essential Fatty Acids
  • Anti-Inflammatory
  • Capric-Caprylic Triglycerides
  • Beneficial Bacteria
  • Lactic Acid
  • Alpha Hydroxy Acids (aha’s)
  • Amino Acids 

Goat Milk & Kefir are a nutritional powerhouse for your skin. They contain precious skin minerals like Selenium and Vitamin A, the most important vitamin for skin health. They are enriched with high amounts of protein, fat, iron, B6, B12, C, D, E, and many more. These vitamins and minerals help slow the aging process and offer anti-inflammatory properties to soothe irritated skin. They give the skin what it needs to repair, add elasticity and retain moisture. 

Goat Milk & Kefir are rich in essential fatty acids. These essential fatty acids have a unique PH similar to humans so it is more easily absorbed, less irritating and moisturizing. The molecular structure of the proteins and fatty acids are smaller and shorter than cow's milk making them easily absorbed by your skin. Because of the fat molecule content and the vitamin and mineral content goat milk & kefir have an anti-inflammatory effect. 

Got Milk & Kefir add moisture and nourishment to the skin because of the capric-caprylic triglyceride. Capric-caprylic triglyceride is an effective moisturizer that helps contribute to skin softness by forming a barrier on the skin to inhibit the loss of moisture. It works with and  helps protect your skins fragile hydrolipidic film keeping the good stuff in and the bad stuff out. Goat milk is the ONLY milk that contains naturally occurring capric-caprylic triglycerides.

Goat Kefir contains approximately 40+ strands of beneficial bacteria, it can be applied topically with amazing benefits and results. Lactobacilli will help regulate and recover the ph balance in your skin cells. It also helps cleanse the skin from harmful substances and pollution. Not only that, kefir also contains a form of lactic acid (an Alpha Hydroxy Acid) which helps in balancing ph levels of the skin thus reducing the occurrence of fine lines, wrinkles and slowing the process of aging.

Goat Milk & Kefir each contains Alpha Hydroxy Acids (AHA), also known as α-hydroxy acids. Alpha Hydroxy Acids are often found in many anti-aging products, night creams, chemical peels and spas to reduce wrinkles, freckles, dark spots, scar tissue and signs of aging which improve the overall appearance and feel of the skin. 

AHA’s are often isolated and used as chemical peels by dissolving the lipids that hold old, dry skin cells together. This removes and exfoliates this layer of dead skin, exposing and revealing the new skin beneath giving you a gorgeous radiant glow.

Goat milk & kefir contains amino acids which are very important and integral component for hydration of the skin. Amino acids are also antioxidants and do not allow skin to fade.

Tying it altogether, goat milk and kefir will nourish, repair, rejuvenate and restore your skin so it not only glows but looks and feels younger.

Each Real Simple Soaps products are packed full of these naturally occurring super properties giving your skin all the treatment it needs to replenish, rejuvenate, restore, brighten and deliver a radiant glow.

What Is Hydrolipidic Film?

Your skin is the front line defense against bacteria, viruses, fungus and other potential toxins or irritants that maybe caustic to the skin. That’s why it’s important to know how to maintain an intact hydrolipid barrier on the skin.

Your skin is the largest organ in your body and absorbs approximately 60% of what you put on it. The fragile barrier that protects is called the hydrolipidic film. The skin’s surface remains impermeable but is not impenetrable. This acidic hydrolipidic film possesses all the of properties required to maintain the skin’s barrier. These glands are found in the greatest number on the face and scalp.

This protective layer is composed of a mixture of sweat, sebum and lipids and is affected by many factors such as area of the body, time of the day, time of the year (season), dietary intact, chronic or acute illness, and external stressors.

In addition, many researchers feel that this barrier may also have pro-inflammatory and anti-inflammatory properties. The most important component of the hydrolipid layer is water, which adds to the suppleness and smoothness of the skin. Once the skin barrier is compromised, it can become irritated. The hydrolipid barrier can be damaged from many external agents, including aggressive cleansing products, like over-the-counter soaps and environmental toxins. These external insults prevent the body from self-repairing its protective hydrolipid barrier. When the skin is stripped of sebum from harsh cleansers, the skin can go into sebum-production overdrive. The excess sebum can lead to whiteheads, blackheads and acne.

This is one of the biggest reasons why Goat Milk & Kefir are so powerful for many skin types because they not only keep this barrier in tact, they help to repair, restore, nourish and rejuvenate it. 

How do you process your products?

First, I start out with premium raw, farm fresh Goat Milk from award winning farmer. The quality of my milk is of utmost importance to me. You are what your animals eat. Split Creek Farms does it the right way!

Second, I use a very gentle process to ensure all the amazing properties Goat Milk & Kefir have to offer remain intact and active and ready to work when you get it home.

I never use high heat or a microwave. EVER!

Do your products have a preservative in them?

Yes, in order to extend the shelf life of these products we need to use a preservative. Without a preservative the shelf life would about 1 to 2 weeks. I searched high and low for a preservative that was as natural as possible but that would also work with goat milk and kefir! It is Formaldehyde and Paraben Free. 

Do you use a Microwave?

Never, ever, ever!

What happens if my face gets red after doing a mask?

 If your face looks red after you remove the mask, don’t panic. This is normal and will go away after about 30 to 60 minutes. The reason this happens is because the clay blend increases blood circulation and brings more blood to the surface of your skin while drawing out impurities, thereby causing it to appear red. *Always test a small area of skin to ensure no irritation or negative reaction occurs.

What type of Magnesium do you use in your Magnesium Lotion?

Ancient Minerals Magnesium Chloride

How much Magnesium is in your Magnesium Lotion?

This lotion contains 2.61 grams per ounce of Ancient Minerals Magnesium Chloride.

How long do I need to leave the Magnesium Lotion on before washing off?

In order to enjoy all the benefits of the Magnesium Lotion you should leave it on for a minimum of 40 minutes before washing off. 

Do you use real Aloe Vera?

YES! I went out of my way to find a living Aloe Vera Gel to use in my products. Earth’s Daughter is an amazing Organic Aloe Vera Gel. I do not use Aloe Vera powder or liquid. Earth’s Daughter Aloe Vera Gel is cold-pressed, 99.75% organic, and absolutely safe. They are dedicated to providing the purest Aloe Vera Gel, and their aloe brings you as close to the plant as possible. Grown and bottled in the U.S.A. This Aloe Vera Gel has no dyes, perfumes, alcohol or other common irritants.

Do you use alcohol in your products?

No. I do not use any alcohol in any of my creams, lotions, cleansing milks or soaps. I DO use a little Vodka in my Patchouli & Spice Essential Oil Spray and Vanilla Bourbon Essential Oil Spray. It helps blend the oil and distilled water. 

Can I use Calming Magnesium Lotion as a Deodorant?

YES! The Magnesium Lotion works excellent as an odor fighter and eliminating bacteria while detoxifying the pit. You should notice immediate and lasting results after applying a small amount of lotion to the arm pit. 

It may sting your arm pit if you have just shaved. This doesn't happen for everyone.  Results will vary with each individual.